Contents

01

Purpose & Scope

02

Operating Standard

03

Ownership & Decision Flow

04

Project Lifecycle

05

Onboarding Process

06

Communication Protocol

07

Folder Architecture

08

File Naming Convention

09

Execution Standard

10

Review & Revision Protocol

11

Final Delivery Standard

12

Quality Gates

13

Tools & Access

14

Rules of Engagement

01

Purpose & Scope

This SOP defines how Vortex works with external collaborators on client projects. It governs onboarding, communication, file structure, review flow, and final handover.

7

Lifecycle Stages

6

Quality Gates

0

Negotiable Core Rules

Applies to all external collaborators contributing to client-facing work: editors, motion designers, 3D artists, compositors, graphic designers, illustrators, sound designers, and specialists. The goal is zero ambiguity. Any freelancer entering a Vortex project should know exactly what they own, who they report to, where files live, how versions work, and what done actually means.

02

Operating Standard

Every freelancer is expected to function like an extension of the internal team, not an isolated vendor. Strong craft is not enough. If the work creates operational drag, the work is not complete.

Core Principle:

Non-Negotiables

Confidentiality First:

No Direct Client Communication:

No Random File Management:

No Silence:

No Version Chaos:

No Deletions Without Approval:

Source Files Are Part of Delivery:

Brief Before Execution:

03

Ownership & Decision Flow

Every project must have clear ownership on the Vortex side.

Naveen Kumar

CEO

Client relationship, creative direction, asset handoff, final approvals, escalation decisions.

Devansh Kharya

Ops / Project Lead

Project coordination, workflow compliance, review management, file structure, delivery tracking.

Freelancer

External Collaborator

Assigned execution, file discipline, WIP delivery, feedback implementation, clean handover.

Single Point of Contact Rule: Creative and client-level approvals go to Naveen. Execution, files, feedback, timelines, and process go to Devansh. If there's any doubt, escalate to Devansh first.

04

Project Lifecycle

Every freelancer assignment follows the same operating sequence. No stage is skipped.

Figure 1 — Seven-Stage Project Lifecycle

Devansh

Assignment

Freelancer receives client name, project objective, role, deliverables, deadline, specs, references, and folder access.

Freelancer

Brief Absorption

Review project objective, deliverable type, format, references, brand direction, source assets, review schedule.

Freelancer + Devansh

Asset Intake

Confirm required materials are present: footage, logos, renders, brand assets, scripts, music, prior versions, platform specs.

Freelancer

Execution

Work inside project structure, maintain organized files, keep versioning clean, hit milestones, flag blockers early.

Devansh + Pranay

Internal Review

All work is reviewed internally first. Feedback flows back through assigned Vortex point of contact.

Freelancer

Revisions

Execute revisions against approved notes only. Flag if feedback expands scope before proceeding.

Freelancer + Devansh

Final Delivery & Handover

Submit final exports, source files, linked assets, organized folder structure, clean versioning, and documentation.

05

Onboarding Process

No freelancer should be dropped into a live project without baseline operating clarity.

Onboarding Packet

This SOP document

Role-specific brief with deliverables

Project folder access with naming convention rules

Delivery checklist and brand assets / style guide

Communication channel access if required

Mandatory Alignment

Before work starts, freelancer must confirm:

They have read the SOP

They understand the folder structure

They understand where WIPs go and file naming

They understand who to message for what

They understand deadline and review flow

First Project Rule:

06

Communication Protocol

Most project drag comes from broken communication, not lack of talent.

Communication Stack

WhatsApp / Slack

Fast coordination, blockers, updates

Email

Formal approvals, scope notes, records

Frame.io / Drive Comments

Timestamped feedback on files

Calls

Only when faster than text. Must summarize in writing after.

Response Discipline

Freelancers are expected to:

Acknowledge new tasks within a reasonable working window

Confirm receipt of instructions

Update when blocked, at risk, or when major milestones complete

Flag risks early. Reporting after the deadline has passed is unacceptable.

Proactive Updates Trigger

Freelancers must proactively update when:

Working file setup is done

A WIP is uploaded

A blocker appears

A deadline is at risk

Final delivery is complete

07

Folder Architecture

This is the default folder structure for all Vortex client projects unless explicitly customized.

Figure 2 — Nine-Folder Project Architecture

08

File Naming Convention

Every file must follow a clean, predictable naming structure. This prevents version chaos and makes file retrieval instant.

Master Format

Client

Project

ContentType

Description

V01

Examples:

Nothing_RCB_KeyVisual_StadiumReveal_V01.psd AMD_ProductFilm_MainEdit_V03.prproj Qatar_F1_Shot05_CGIComposite_V02.aep Upliance_ProductFilm_Master_16x9_V05.mp4

Review Export Format

REVIEW

Date

Final Export Format

FINAL

Hard Rules

- Always use V01, V02, V03... numbering - Never use "final," "latest," "new," "updated," or "use-this" - Do not overwrite an approved version without incrementing - Do not create parallel naming systems inside the same project

09

Execution Standard

Maintain professional discipline during production, not just at final delivery.

WIP Standard

A WIP must be:

Readable, watchable, inspectable

Exported properly with correct specs

Correctly named following convention

Placed in the correct review folder

Accompanied by a clear update message

Bad WIP behavior: Screenshots instead of proper exports, broken links, unlabelled files, "see whichever is latest" messages, loose files sent on WhatsApp.

Milestone Logic

Work should move in visible milestones, not last-minute dumps:

Setup / asset check

First WIP

Feedback pass

Revised WIP

Final delivery

Craft Standard

Work submitted to Vortex should be intentional, clean, technically sound, on-brief, and review-ready.

10

Review & Revision Protocol

Prevents vague notes, endless loops, and hidden scope drift.

Review Flow

Figure 3 — Review & Revision Cycle

Feedback Format

Feedback should ideally include timestamp or location, what is wrong, what needs to change, and whether the note is mandatory or optional.

Revision Limits

Default expectation: 2 proper revision rounds within scope. Anything beyond signals either scope expansion, upstream brief problems, or client-side changes.

No Scope Drift Rule:

11

Final Delivery Standard

Work is not complete when the output looks good. Work is complete when delivered cleanly.

Final Delivery Must Include

Final exports (all formats specified in brief)

Layered / source files

Linked assets where relevant

Packaged files if applicable

Font notes or plugin / dependency notes if relevant

Short readme if file setup needs explanation

BTS captures and process screenshots where applicable

Delivery Checklist

Before delivery is marked complete, confirm:

Files are in correct folders (08_SOURCE_FILES_FINAL for sources)

Version naming is clean (V01, V02, etc.)

Exports match required specs (resolution, codec, format)

Source files open properly with no missing links

No placeholder assets remain

No accidental duplicate clutter remains

12

Quality Gates

A file cannot move forward unless it passes the relevant gate. All 6 gates are mandatory.

13

Tools & Access

14

Rules of Engagement

These rules override convenience.

The system comes first.

ONE PROJECT

One Source of Truth

NO GHOSTING

Delays happen. Silence is not acceptable.

NO UNTRACKED

If it exists, it lives in project structure.

CLEAN HANDOVER

Another operator must take over without confusion.

Final Principles

No informal approval assumptions. "I thought this was fine" is not approval.

Document decisions. If direction changes, it should be recorded in writing.

Vortex does not run on scattered talent. It runs on disciplined execution.

No sign-off, no work. No structure, no delivery. No clarity, no momentum.

Vortex Labs

External Collaborator SOP — v1.1 — March 2026

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Owner

Version

Date

Status

Active

March 2026

v1.1

Naveen Kumar

Standard Operating Procedure

External Collaborator Operating Standard

Governs onboarding, communication, file structure, review flow, and clean handover for all freelance and contract collaborators on Vortex client projects.